ACDIS Online: Uncovering Outpatient CDI Opportunities

December 9-11, 2020

Day 1

Wednesday, December 9, 2020
12:00 p.m. - 12:30 p.m. (EST)
Networking Discussion

Join ACDIS Associate Editorial Director Melissa Varnavas for an insider look at how to make the most out of networking and educational opportunities available throughout the event.

12:30 p.m. - 1:00 p.m. (EST)
CDI & Outpatient Efforts: Investigating Future Opportunities

Join ACDIS Director Brian Murphy, Yvonne Whitley, RN, BSN, CRCC, CPC, CRC, the supervisor of ambulatory CDI at Novant Health Medical Group in Charlotte, North Carolina, and Tracy Boldt, RN, BSN, CCDS, CDIP, CCDS-O, CDI manager at Essential Health in Duluth, Minnesota, for “CDI & Outpatient Efforts: Investigating Future Opportunities,” a panel discussion regarding the current state and future needs of CDI in ambulatory and outpatient services.

1:00 p.m. -1:30 p.m. (EST)
Networking Break

Join fellow attendees for a networking break. Participate in our discussion feeds by sharing your experiences in the outpatient setting. How long have you been reviewing records in this setting? What’s your definition of “outpatient” or “ambulatory” CDI efforts?

1:30 p.m.- 2:45 p.m. (EST)
Outpatient CDI Expansion and Refinement at Mayo Clinic

James Manz, MD, CCDS-O, physician chair of the Mayo Clinic Enterprise Outpatient CDI Subcommittee presents “Outpatient CDI Expansion and Refinement at Mayo Clinic.” During this session, learn how Mayo leveraged technology to support its program, as well as initial benchmarks and subsequent changes in measurements and metrics, and subsequent expansion into destination medical practices. Learn the why and the how behind Mayo’s program and lessons learned.

2:45 p.m. - 3:00 p.m. (EST)
Networking Break

Networking break. Grab a coffee and come back to share lessons on how your program’s priorities have changed in the past nine months.

3:00 p.m. - 4:00 p.m. (EST)
Getting HCCs Right: for Patients and Provider Organizations

Diana Ortiz, JD, RN, CCDS, CDI product owner at 3M Health Information Systems in Murray, Utah, presents “Getting HCCs Right for Patients and Provider Organizations.” This presentation provides a brief background and overview on HCCs, focus areas for outpatient CDI related to the OIG Work Plan, and the relationship with CMS-HCCs. Clinical documentation and coding scenarios will be reviewed, as well as strategies for optimization and risk mitigation. There will also be discussion on strategies to and compliantly operationalize HCCs within your provider organization.

4:00 p.m. - 4:30 p.m. (EST)
2021 Outpatient Pocket Guide Demo

Come see a demonstration of the new 2021 Outpatient Pocket Guide and learn how online tools make this year’s edition even more user-friendly.

4:30 p.m. (EST)

Day 2

Thursday, December 10, 2020
12:00 p.m. – 1:00 p.m
The Journey and Survival of Outpatient CDI

Join Jennifer Boles, CPC, CRC, system manager of ambulatory CDI at Baptist Health System in Louisville, Kentucky, presents “An Evolution in Ambulatory CDI,” exploring oversight and management concerns and how the system has sustained program growth.

1:00 p.m. - 2:00 p.m. (EST)
The Problem with the Problem List: The Ongoing Saga

Join former ACDIS Advisory Board member Deanne Wilk, BSN, RN, CCDS, CCS, the CDI manager at Penn State, as she expands on her 2019 presentation exploring her systems’ challenges addressing the physician problem list and how they’ve risen to meet them in “The Problem with the Problem List: The Ongoing Saga.”

2:00 p.m. - 2:25 p.m. (EST)
Networking Break

Take a break with colleagues and continue the conversation in addressing best practices related to the problem list. What other problems have EHR technologies introduced? How do you deliver education to providers around the problem list? What type of connection do you have with your IT department or CDI software provider? How do you maintain those connections?

2:25 p.m. - 3:30 p.m. (EST)
Complimenting Practice-Yin and Yang of CDI: Outpatient and Inpatient

Laurie Prescott, RN, MSN, CCDS, CCDS-O, CDIP, CRC, CDI education director at ACDIS, presents “Complimenting Practice-Yin and Yang of CDI: Outpatient and Inpatient.” CDI practice is in constant evolution. Obviously, the functions differ between the inpatient and outpatient settings but both teams can learn from each other, support each other, and grow with each other. These teams can be the yin to the other's yang.

3:30 p.m. - 4:30 p.m. (EST)
Networking Discussion

Have you been playing along and collecting clues to solve our outpatient medical record mystery? Grab a cocktail and join us for an extraordinarily enjoyable outpatient inquiry networking session with members of the 2020/2021 events committee, ACDIS team, CDI Boot Camp instructors, seasoned outpatient CDI veterans, and fellow conference attendees.

4:30 p.m. (EST)

Day 3

Friday, December 11, 2020
12:00 p.m. – 12:35 p.m
Professional Development Opportunities for CDI in the Outpatient Setting

Join ACDIS Associate Editorial Director Melissa Varnavas for “Professional Development Opportunities for CDI in the Outpatient Setting,” with past ACDIS Advisory Board and current CCDS-O committee member Tamara A. Hicks, RN, BSN, MHA, CCS, CCDS, ACM-RN, director of clinical documentation excellence (CDE), at Wake Forest Baptist Health (WFBH), in Winston-Salem, North Carolina, and fellow CCDS-O committee member Judy Dokken, MBA, CHDA, RHIT, CCS, revenue cycle manager at Mayo Clinic in Rochester, Minnesota, with her colleague Lisa Norby, RHIT, outpatient CDI supervisor, at Mayo, for a discussion regarding importance of the CCDS-O certification and professional development opportunities in the outpatient setting.

12:35 p.m. - 1:35 p.m. (EST)
Simplifying Risk Adjustment Physician Education at Wake Forest Baptist Health

Sandra Love, RN, BSN, CCDS, CCDS-O, CPC, CDI coding analyst, at Wake Forest Baptist Health (WFH) in Winston-Salem, North Carolina, presents “Simplifying Risk Adjustment Physician Education at Wake Forest Baptist Health.” During the presentation, Love explores how her facility successfully integrated outpatient CDI efforts into HCC risk adjustment investigations and offers strategies to align quality improvement with information technology, professional coding, compliance, physician advisors, and physician education in meeting organizational goals for healthcare performance improvement.

1:35 p.m. - 2:00 p.m. (EST)
Networking Break

Join attendees in the conference app for a cup of coffee and some networking. How can CDI program in the outpatient setting demonstrate national success in quality outcomes and revenue enhancement, while providing emphasis on accurate, complete, and compliant documentation practices through integrated education and multidisciplinary partnerships? What’s your CDI team’s approach to explaining risk adjustment to the provider community? What challenges have you had to overcoming in physician education? How is physician education in the outpatient/ambulatory setting different from the inpatient side?

2:00 p.m. - 3:00 p.m. (EST)
Development, Implementation, and Training of Observation CDI

Treva Vetter, RN, BSHI, BSN, MSN, CCA, and Nadja Paea, MBA, CCDS, CCS, present “Development, Implementation, and Training of Observation CDI.” Session attendees will obtain a framework for implementing an observation CDI program, developing metrics and examples of how to successfully train and equip staff for their new role as observation CDI.

3:00 p.m. - 4:00 p.m. (EST)
Evaluation and Management (E/M) Office Visit Revisions

Join Karen Newhouser, RN, BSN, CCM, CCDS, CCDS-O, CCS, CDIP, CDI content manager for AMN Healthcare Revenue Cycle Solutions in Tampa, Florida for “Evaluation and Management (E/M) Office Visit Revisions.” Session attendees will learn about new landmark revisions to the CPT® E/M codes and gain insight into the process behind the reimagined approach to office visits—directly from the Secretary of the CPT® Editorial Panel.

4:00 p.m. (EST)
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