Home Health
Administrator’s Summit

August 16 - 18, 2021 | Caesars Palace, Las Vegas

PreConference 1

Monday, August 16, 2021
8:00 a.m. - 9:00 a.m.
Master Recruitment & Retention: How to Navigate HR & Legal Issues, Hire, & Keep the Best of the Best

REGISTRATION & CONTINENTAL BREAKFAST

9:00 a.m. - 10:15 a.m.
Implement Compliant Pandemic Policies & Vaccine Response Tactics

The pandemic has opened up new opportunities for home health agencies, but there are also a host of legal and regulatory challenges that will continue for the foreseeable future. Get practical COVID-19 response measures and get guidance for how to remain compliant amongst the latest legal challenges affecting your business. Also get the latest on vaccination developments and the policies and practices that you need in place.

10:15 a.m. - 10:35 a.m.
NETWORKING & REFRESHMENT BREAK
10:35 a.m. - 11:50 a.m.
Navigate the Home Health Employment Legal & Regulatory Landscape

The Biden administration is already moving to protect employees while creating new burdens for employers. Receive a high-level overview of the newest laws, rulings, and legal trends that affect your agency as well as the most common pitfalls in the wage-and-hour world, plus how to ease your stress while ensuring you are paying employees properly. Learn industry-specific employment practices most likely to result in new lawsuits and what risk mitigation measures to consider.

11:50 a.m.- 12:50 p.m.
NETWORKING LUNCH—Provided
12:50 p.m.- 2:05 p.m.
Get the Recruitment & Retention Tools You Need for Hiring During a Pandemic

Recruiting talented clinicians and staff is a challenge made even more difficult by the COVID-19 pandemic. Learn creative ways to recruit and retain employees, as well as the planning and screening tools necessary to hire the best candidates. Get pointers for onboarding steps to ensure your new employees thrive.

2:05 p.m. – 2:25 p.m
NETWORKING & REFRESHMENT BREAK
2:25 p.m. – 3:40 p.m.
Learn the Secret to Vet, Train & Retain Top Employees

Create a positive work environment for your top employees. Happy staff can be one of your best recruiting tools as they share their experiences with talented friends. Learn techniques to vet, train and retain employees, strengthen the employee/manager relationship and address toxic staff situations.

Tool: “Getting to Know You” sheet for new employee packets

3:45 p.m. – 5:00 pm
Your Legal Checklist for Implementing HR Policies

Agencies have to approach the start and end of their relationship with employees with an eye on regulations and legal challenges. Learn the steps you need to take when approaching job descriptions, offer letters, non-compete clauses, social media policies, paid time off, and remote work, as well as the guardrails around discipline and discharge.

PreConference 2

Monday, August 16, 2021
8:10 a.m. - 9:10 a.m.
Compliance Best Practices from Intake to Discharge

REGISTRATION & CONTINENTAL BREAKFAST

9:10 a.m. - 10:25 a.m.
Working Together: Navigating Change and Challenge as a Team

As a home health professional, you’ve come to expect change – —new regulations, new interpretations, new guidance, new codes, new payment requirements. Then there are the unexpected challenges such as a natural disasters or pandemics, and all the complications they bring. The more everyone in your agency can work together, across departments, the stronger you can be in adapting to change. Learn how to support one another and thrive in uncertain times.

Tool: Agency interdepartmental compliance checklist

10:25 a.m. - 10:45 a.m.
NETWORKING & REFRESHMENT BREAK
10:45 a.m.- 12:00 p.m.
From Intake to Discharge: Establish Processes That Safeguard Claims and Prevent Survey Scrutiny

Thorough and reliable processes have never been more important for the success of your agency. Learn how to gather accurate information and detailed documentation at every step and you will ensure that all aspects of care run smoothly, from intake to discharge.

Tools: Re-engineering discharge (RED) for home health & Enhanced intake process form

12:00 p.m.- 1:00 p.m.
NETWORKING LUNCH—Provided
1:00 p.m. – 2:15 p.m
Address and Avoid Top Claim Denials and Survey Deficiencies

A denied claim is the last thing you want to see after you’ve already spent time and resources delivering care. And survey deficiencies can be even more devastating. You can head off future trouble by learning from the causes of the most common home health claim denials and survey deficiencies. Addressing these issues before you drop the claim or greet a surveyor at the door will help safeguard reimbursement and prevent future headaches.

2:15 p.m. – 2:35 p.m.
NETWORKING & REFRESHMENT BREAK
2:35 p.m. – 3:50 p.m.
Ensure Compliance, Avoid Top 10 Documentation Mistakes

Compliant documentation demonstrates eligibility, identifies the skilled care your patients require, and ensures ethical reimbursement. Poor documentation can undermine all the work your agency does to provide care for patients. Learn steps you can take to avoid common documentation pitfalls.

3:55 p.m. – 5:10 p.m.
Interactive Session: Test Your ADR Response Skills, Secure Proper Documentation

Put your knowledge to the test in this interactive session on managing ADRs. Break into groups with your fellow attendees to work through a scenario to secure accurate and compliant documentation.

Tool: Patient-centered care planning form

Main Conference Day 1

Tuesday, August 17, 2021
8:00 a.m. - 9:00 a.m.
REGISTRATION & CONTINENTAL BREAKFAST
9:00 a.m. - 10:15 p.m.
State of Home Health: Life After the Pandemic

Get the inside scoop from one of the industry’s top advocates. NAHC’s president Bill Dombi shares the latest updates on how the pandemic has affected the home health industry and the new opportunities offered with the growing attention on care at home. Dombi will cover the up-to-the-minute home health actions taking place on Capitol Hill, including legislation and lobbying efforts to build on home health care access through CMS, as well as the kinds of partnerships possible with hospitals and skilled nursing facilities.

10:15 a.m. - 10:35 a.m.
NETWORKING & REFRESHMENT BREAK
10:35 a.m. - 11:50 a.m.
Combat Survey Risks Related to COVID-19, Infection Prevention & Infection Control

Infection prevention and control practices will continue to be a significant focus for home health surveyors. Learn how to monitor your surveillance data to make sure that SARS-CoV-2 has not found its way back into your patient population or staff, and incorporate this data into your QAPI program. You’ll learn about the most recent survey citations and how to avoid them with a breakdown of best practices for home visits, bag technique, equipment management, hand hygiene, cleaning and disinfection, PPE use, and transmission-based isolation precautions.

Tool: Key questions for field staff during home visits

11:50 a.m.- 12:50 p.m.
NETWORKING LUNCH—Provided
12:50 p.m.- 2:05 p.m.
Data Answers: Pandemic, PDGM, & the Road Ahead

This session will focus on key data points to show how the pandemic and PDGM have changed the home health industry. The data will uncover behavior patterns related to PDGM that agencies have demonstrated or were expected to demonstrate but didn’t, including those around LUPAs, therapy use, coding, and more. Assess your KPIs, throw out all assumptions, and refocus for the future.

2:05 p.m. – 2:25 p.m
NETWORKING & REFRESHMENT BREAK
2:25 p.m. – 3:40 p.m.
Align With Medicare Advantage Plans in a PDGM World

Get step-by-step strategies for reworking your internal operations so you’re better positioned to establish relationships with Medicare Advantage (MA) plans and show your value as a pre-acute solution. Navigate the maze of MA contracts to recognize revenue for services that traditional Medicare won’t pay for. Learn to speak the lingo, including the meaning of termination without cause, and walk away with a game plan to prepare for the future of risk-based care.

Tool: How to capture MA payments

3:45 p.m. – 5:00 p.m.
Improve Care & Margins With Telehealth and Virtual Options

Walk through case studies that highlight how virtual care can be used to achieve cost savings, improve margins, increase census, achieve higher ratings/scores, maximize productivity, and optimize personal protective equipment. Use technology to improve medication compliance, enhance patient engagement, achieve greater staff satisfaction, and master the Quadruple Aim in health care.

5:00 p.m. - 6:00 p.m.
NETWORKING RECEPTION

Main Conference Day 2

Wednesday, August 18, 2021
8:00 a.m. - 9:00 a.m.
CONTINENTAL BREAKFAST
9:00 a.m. - 10:15 a.m.
Speed Up the Billing Process to Prevent Payment Penalties

PDGM has placed increased importance on the speed and efficiency of every step of the revenue cycle. This session will walk you through the process from intake to clearing claims to identify the problems areas and inefficiencies so you can resolve issues faster without compromising the accuracy and rate of claim acceptance. You’ll be able to list all the requirements for items needed at intake and the key components of PDGM as it they relate to calculating the HIPPS code.

Tool: Audit tool for use prior to billing final claims

10:15 a.m. - 10:35 a.m.
NETWORKING & REFRESHMENT BREAK
10:35 a.m. - 11:50 a.m.
Protect Patient Data When Using Technology, Avoid HIPAA Violations

Data breaches and resulting legal actions are on the rise for the entire health care industry, and the penalties are more expensive than ever. This session uncovers how to use technology such as telehealth, phones, and devices, to share patient information without running compliance risks. Home in on the key pieces of your HIPAA policies that need an update and the key risk mitigation points to include.

11:50 a.m.
Conference Adjourns
Register Today