Private Duty National Conference and Expo

November 9-11, 2020 | Paris Las Vegas


During this time of national crisis, we have painstakingly deliberated over the fate of our upcoming Private Duty National Conference and Expo, taking into consideration expert guidance and everyone’s best interests.

With those factors in mind, we have made the difficult decision to cancel the 2020 Private Duty National Conference and Expo originally scheduled to take place November 9-11, 2020, in Las Vegas, NV. While we looked forward to seeing familiar faces and providing you with an exceptional curriculum, the safety of our customers, our conference faculty, and our staff comes first.

Again, we apologize for the cancellation, but as you know, safety must always be the #1 priority.

We look forward to serving you in the future.

Be well.

The DecisionHealth Events Team


Improve Caregiver Retention, Ensure Client Satisfaction, and Increase Referrals to Grow Your Business!

Join hundreds of private duty executives for a 2½-day conference and expo packed with compelling, real-life examples of how private duty home care agencies can increase profits, retain caregivers, comply with wage-and-hour regulations and improve client care. Get the strategies, insights, and tools that private duty executives have depended on to help manage and grow their business. You’ll take away strategies, tips and tools to:

  • Compete in a crowded non-medical home care market
  • Motivate staff, improve retention and promote growth
  • Recruit and retain caregivers, increase your client base
  • Use national benchmark trends to drive your agency’s growth strategy
  • Stay ahead of wage-and-hour, legal issues
  • Attract new clients with creative sales and marketing tactics

Hear from owners, administrators, marketing directors, consultants, attorneys and other private duty pros with direct experience and proven track records who will discuss in detail their successes and lessons learned.

Plus! Sign up for the preconference packed with marketing and sales strategies to take your agency to the next level.

Get the guidance you need from other private duty leaders as they share growth strategies and best practices to overcome industry challenges.

Don’t miss this must-attend event!

The 23rd Annual Private Duty National Conference and Expo!

Agenda At A Glance

Monday, November 9, 2020
8:00 – 9:00 a.m.
PRECONFERENCE: Registration & continental breakfast
9:00 – 10:15 a.m.
Use an Apprenticeship Program to Reduce Turnover and Grow Satisfaction for Caregivers, Clients
10:30 – 11:45 a.m.
The Winning Candidate Engagement Formula: Efficiency + Accountability = Your Perfect Process
12:45 – 2:00 p.m.
Caregiver Education: The Path to Solving the Shortage & Improving Outcomes
2:10 – 3:25 p.m.
Burnout Prevention 101: Identify the Signs Before It’s Too Late
3:45 – 5:00 p.m.
Build Culture, Employee Programs, and Make an Impact to Reframe the Recruitment Problem
5:00 – 6:30 p.m.
Exhibit hall grand opening & welcome reception
Tuesday, November 10, 2020
8:00 – 9:00 a.m.
MAIN CONFERENCE - Track 1: Registration & continental breakfast
9:00 – 10:15 a.m
The Human Capital Advantage: Delivering on the Employee Experience to Drive Competitive Advantage
10:45 – 12:00 p.m.
The Optimal Agency Growth Platform: How to Install Systems That Improve the Bottom Line
1:15 – 2:15 p.m.
Are You Throwing Clients Away? Closing Business Starts With Call #1
2:45 – 3:45 p.m.
How to Grow a Multimillion-Dollar Home Care Business
3:55 – 4:55 p.m.
How to Market Your Agency in the Current Environment
5:00 p.m
Tuesday, November 10, 2020
1:15 – 2:15 p.m.
MAIN CONFERENCE - Track 2: Legal Update: What’s Changed and What’s On the Horizon for Private Duty
2:45 – 3:45 p.m.
Avoid Rate Manipulation Claims and Maintain Compliant Pay Practices
3:55 – 4:55 p.m.
Navigate the Legal Nuances of Discrimination and Identify What You Can and Cannot Do
5:00 p.m.
Wednesday, November 11, 2020
8:00 – 9:00 a.m.
MAIN CONFERENCE - Day 2: Continental breakfast
9:00 – 10:00 a.m.
Legal Q&A: Stump the Attorney With Your Compliance Questions
10:30 – 11:30 a.m.
Measuring Metrics That Matter
11:40 – 12:40 p.m.
Become Certified or Develop a Music & Memory Program to Help Dementia Patients
12:40 p.m.
Conference adjourns