Private Duty Manager, First Choice Home Health
With over 17 years of experience in health care and a graduate of Montana State University, Amanda oversees private duty services for First Choice Home Health in Bozeman, Montana. Amanda is responsible for developing and orchestrating First Choice’s apprenticeship program, which is the first home care agency in the state of Montana to have such a program. The program was recognized by Montana’s Lt. Governor. During her time at First Choice, Amanda has dropped the turnover rate from a nearly full staff turnover to only 37% last year. During her time away from the department, Amanda enjoys raising her two boys and savors all the outdoor life that Montana has to offer.
Panel Q&A: Take Advantage of New Opportunities, Move Your Company to the Next Level
Monday, October 28, 2002, 9:00 a.m. - 10:15 a.m.
During this panel discussion, presenters will answer questions and offer insights on the most critical themes in home care today, including how the pandemic shined a new light on this industry and changed the types of clients treated at home. Plus, you’ll obtain new ideas for taking care of your caregivers, getting new business, and using innovative technologies to connect a remote workforce, help with staffing, and satisfy clients and families.
Adopt an Apprenticeship Program to Reduce Turnover
Thursday, October 28, 2021, 1:15 p.m.- 2:15 p.m.
Learn how First Choice Home Health implemented an apprenticeship program and decreased its home care aide turnover rate to 37% in 2019, down from 100%. With many businesses being hit financially throughout the pandemic, discover how you can train your staff while minimizing costs. Hear first-hand tips and best practices to help you develop a similar program to reduce turnover rates while growing satisfaction for caregivers and clients. Plus, learn about potential tax benefits to registering the apprenticeship.
Tool: Benefits/financial resources handout