Amy M. Niehaus, MBA, CPMSM, CPCS, is an independent healthcare consultant with more than 30 years of experience in the medical services and credentialing profession advising clients in the areas of accreditation, regulatory compliance, credentialing, privileging, operational efficiency, technology, credentialing policies and procedures, enrollment, and delegation. Niehaus has worked in multiple environments throughout her career, including acute care hospitals, CVOs, health plans, and consulting firms. She is dual certified by the National Association Medical Staff Services (NAMSS) and has served in multiple roles including NAMSS instructor, subject matter expert, and chair of the association’s education committee. She is a former president of the Missouri Association Medical Staff Services and the Greater St. Louis Area chapter. Niehaus has been a frequent speaker and educator has authored and contributed to a variety of industry-related publications. She is the author of Managed Care Credentialing: Compliance Strategies for Health Plans, CVOs, and Delegated Entities (HCPro, 2019).