Dominic Cooper, PhD. CFIOSH C.Pscychol
CEO, B-Safe Management Solutions, Inc.
Dominic Cooper, the CEO of B-Safe Management Solutions, Inc., is an award-winning author, a Chartered Psychologist, Associate Fellow of the British Psychological Society (BPS), Chartered Fellow of the Institute of Occupational Safety & Health (IOSH), and a Member of the American Society of Safety Professionals (ASSP).
Cooper pioneered the use of behavioral safety in the UK construction industry on behalf of the British Health & Safety Executive (HSE) while studying his Ph.D. in the School of Management, the University of Manchester Institute of Science & Technology (UMIST). He also developed the B-Safe® an award-winning behavioral safety process, and founded BSMS Inc, an international consultancy operating in the Americas, Asia, Africa, Australasia, Europe and the Middle East. One of his Middle East projects (2006-7) led to the client achieving the lowest lost-time incident rate in the entire global Oil & Gas Industry.
Cooper publishes books, articles or journal papers on the topics of personnel selection, motivation, quality, risk, safety culture, leadership, and behavioral safety. A well-known speaker at major international conferences, he was the recipient of awards from IOSH in the UK for his writings on behavioral safety in 1995 and 1997. In 1998 he published “Improving Safety Culture: A Practical Guide.” He also established www.behavioural-safety.com, the world’s first free interactive web site devoted to behavioral safety, and the first online “behavioral safety software service.” This has since grown into sophisticated safety leadership software (https://peer-leader.com).
A past full-time Associate Professor of Safety Education and Visiting Professor of Psychology at Indiana University, Bloomington, USA, Cooper’s recent works are “Strategic Safety Culture Roadmap” http://amzn.to/1aR0EJQ, “Navigating the safety culture construct: a review” http://www.behavioral-safety.com/articles/safety_culture_review.pdf and “Criterion-related validity of the cultural web when assessing safety culture” http://www.behavioural-safety.com/articles/criterion.pdf
Session 14 – Safety Culture: Psychological Safety: Making It Safe to Speak Up
Run Time - 57:21
Do your workers feel powerless when it comes to reporting safety concerns to a supervisor? Do they brush off near misses or “minor” injuries that you just happen to learn about after the fact through the workplace grapevine? As a safety manager, your job isn’t just to train supervisors and the workforce on engaging in safe working practices. You’re responsible for ensuring that your organization has effective internal controls for reporting potentially dangerous practices and remedying the situation before something bad happens. Everyone should feel confident in suggesting better work practices to managers or refusing to do something that’s just not right from a safety perspective. But, how can you ensure that everyone does feel that way? Take a deep dive into the psychological safety.
You’ll learn how to:
-Effectively communicate that everyone’s voice will be heard.
-Build a feedback and reporting system designed to take effective action to alleviate workers’ safety concerns through varied approaches to policy development and practices.
-Train employees to trust their instincts and to report anything they believe could result in a safety hazard or has caused an injury—however so slight it may be.
-Recognize the myriad reasons why employees don’t speak up about safety concerns—and what you can proactively do to change that.
-Turn near misses into teachable moments rather than focusing on them as grounds for discipline.