Jennifer A. Boles, BS, CPC, CRC, CCDS-O, is ambulatory CDI manager at Baptist Health Medical Group in Louisville, Kentucky. Her coding experience includes primary care, orthopedic, and cardiology. She began working at Baptist Health in 2013 as a specialty coder and transitioned to clinical documentation and coding auditor/educator in 2016. In 2018, she was promoted to the system manager, ambulatory clinical documentation integrity position where she developed the ambulatory CDI department at Baptist Health. She works with and educates coding departments and ACO/CIN/population health departments.