Jennifer Cloud, CPMSM, CPCS

director of provider credentialing services, symplrCVO

Jennifer Cloud, CPMSM, CPCS, is the director of provider credentialing services at symplrCVO, the NCQA-certified credentials verification organization that works with hospitals, health systems, payors, accountable care organizations, and other facility types to provide fast, expert provider credentialing and payor enrollment. She oversees a team of payor enrollment specialists, CVO credentialing specialists, and managers in the division. Cloud joined IntelliSoft Group in October 2016 as a provider enrollment specialist for IntelliCVO—the precursor to symplrCVO—and was quickly promoted to manager of provider enrollment in November 2017. She and her team work collaboratively with the operations, sales, and marketing teams, as well as the executive staff, to exceed symplrCVO customers’ needs and expectations. Previously, Cloud was manager of medical staff services for LRG Healthcare from October 2012 to October 2016. Cloud earned her certified provider credentialing specialist credential in 2009 and her certified professional medical services management credential in 2011 and had the privilege to serve as President-Elect of New Hampshire Association Medical Staff Services.