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Lisa Ferden

COO and co-founder, IDS, parent company of Generations Homecare System

Lisa Ferden is the COO and co-founder of IDS, the parent company of Generations Homecare System, the industry-leading solution for personal care providers throughout the U.S. and abroad. Generations helps agencies achieve compliance with state and federal regulations related to Medicaid billing, secure documentation, real-time messaging, and vaccination tracking for caregivers and clients. Ferden oversees the onboarding of new clientele and works closely with success managers and system trainers to ensure not only that agency objectives are met, but that new technologies are introduced to nudge agencies toward greater productivity and success.

  • Private Duty National Conference & Expo

    • Panel Q&A: Take Advantage of New Opportunities, Move Your Company to the Next Level

      Monday, October 28, 2002, 9:00 a.m. - 10:15 a.m.

      During this panel discussion, presenters will answer questions and offer insights on the most critical themes in home care today, including how the pandemic shined a new light on this industry and changed the types of clients treated at home. Plus, you’ll obtain new ideas for taking care of your caregivers, getting new business, and using innovative technologies to connect a remote workforce, help with staffing, and satisfy clients and families.

    • Use Technology to Connect a Remote Home Care Workforce

      Monday, October 28, 2002, 10:45 a.m. - 12:00 p.m.

      Finding new ways to connect care teams during the ongoing COVID-19 pandemic is of increased importance for private duty agencies dealing with a remote workforce. In this session, learn about innovative technology and tools that home care agencies can use during the pandemic to connect their remote employees, in addition to other applications. Then, discover technology solutions to hire caregivers or help with staffing during shortages.

      Tool: Safety tools guide