Rachelle Silva, BBM, CPMSM, CPCS, is a dual-certified medical services professional with a bachelor’s degree in business management and 25 years of experience in the field. She has worked for MultiPlan, Inc., an NCQA-accredited national PPO network, for 16 years as an auditor in their delegated credentialing department. Previously, she was a medical staff/CME coordinator in a community hospital and manager of medical affairs/meeting management at a large academic facility. She is also a founding partner of Southern Belles and Beau, LLC Speaker’s Bureau, which provides professional development and healthcare industry education across the continuum. Silva has served in leadership positions at both the state and national level, including the education committee and executive board of the Louisiana Society of Medical Staff Services; the NAMSS Certification Commission; Director at Large on the NAMSS board; and former NAMSS instructor. Silva currently works with Team Med Global (TMG) as faculty, speaker team member, and contributor to the TMG Accreditation Wizard.