COO, Home Care Pulse
Todd Austin is the COO of Home Care Pulse. An Idaho-born sales and marketing expert, he is recognized as an important voice in the home care industry. He brings over a decade of experience in sales, marketing, and management to the Home Care Pulse team. A sought-after speaker and innovative thinker in home care, Austin is passionate about delivering resonant messages, growing businesses, and helping others achieve their potential. Before his time at Home Care Pulse, he led teams for both million and billion-dollar organizations.
Ride the Tide of Trends That Drive Financial Upswings
Friday, October 29, 2021, 9:00 a.m. - 10:00 a.m.
Use national home care data to inform your strategic planning for the coming years. Uncover the biggest factors affecting the average lifetime value of a client, whether it’s referral marketing or a new trend. Plus, you’ll change the way you think about customer acquisition costs to ensure a positive ROI in a transformed marketing environment, review the referral sources that had the best ROI in 2020, and weigh the costs of turnover against the hours of care that could be provided with a new hire.