Mardelle Klaus, RHIA, CHC, CCS, CPC, CHIA, healthcare consultant, brings years of experience in both her field work in clinics and hospitals as well as a health care consultant. Her strengths are in preservice patient access operations and post-service coding, billing, and claim adjudication processes. She has successfully assisted clients in defending against fraud accusations by investigating their revenue cycle and compliance operations. Klaus has also conducted retrospective payment audits on behalf of healthcare organizations and payers. Her work in the field and insight into the impact audits, coupled with her compliance knowledge and experience, give her a unique skill set to objectively assist both sides of the industry.